Privacy disclaimer

Daniëlle Balfoort Embroidery Art considers your privacy important. I therefore only process data that is necessary for (improving)services and I handle the information I have about you and your use of the website with care. Your data will never be made available to third parties for commercial purposes.

This privacy policy applies to the use of the website. The effective date for the validity of these conditions is 23-05-2019, with the publication of a new version the validity of all previous versions expires. This privacy policy describes which of your data is collected, what this data is used for and with whom and under what conditions this data can possibly be shared with third parties. I also explain to you how your data is stored and protect your data against misuse and what rights you have regarding the personal data you provide to us.

Daniëlle Balfoort Embroidery Art is located at Ambachtstraat 9.3732 CN De Bilt (Studio A) and is responsible for the processing of personal data as shown in this privacy statement.

Contact details

Daniëlle Balfoort Embroidery Art is a trade name of Studio UpNorth, a sole company under the laws of the Netherlands registered with the Chamber of Commerce under number 64767043 - VAT NL001943688B55

www.daniellebalfoort.com

Ambachtstraat 9, 3732 CN De Bilt (Studio A)

telephone 06-23655813

Daniëlle Balfoort is the Data Protection Officer of Daniëlle Balfoort Embroidery Art and can be reached via info@daniellebalfoort.com

Personal data that we process

Daniëlle Balfoort Embroidery Art processes your personal data because you use our services and / or because you provide this data to us yourself.

Below you will find an overview of the personal data that we process:

- First and last name

- Gender

- Address data

- Telephone number

- E-mail address

- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

- Bank account number

Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us at info@daniellebalfoort.com and we will remove this information.

For what purpose and on what base we process personal data

Daniëlle Balfoort Embroidery Art processes your personal data for the following purposes:

- Handling your payment

- Sending our newsletter and / or advertising brochure

- Being able to call or e-mail you if this is necessary to be able to perform our services

- Inform you about changes to our services and products

- Offer you the option to create an account

- To deliver goods and services to you

Daniëlle Balfoort Embroidery Art also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

Automated decision making

Daniëlle Balfoort Embroidery Art does not make decisions based on automated processing about issues that may have (significant) consequences for people. These are decisions that are made by computer programs or systems, without a human being (such as an employee of Daniëlle Balfoort Embroidery Art) among them.

How long we keep personal data

Daniëlle Balfoort Embroidery Art does not store your personal data for longer than is strictly necessary to realize the purposes for which your data are collected.

Daniëlle Balfoort Embroidery Art saves your data for the period you are a Daniëlle Balfoort Embroidery Art customer. This means that your customer profile will be retained until you indicate that you no longer wish to use our services. If you indicate this, we will also regard this as a request for forget. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so this data will be stored for as long as the applicable period runs.

Sharing of personal data with third parties

Daniëlle Balfoort Embroidery Art shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with a possible legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data.

Daniëlle Balfoort Embroidery Art remains responsible for these processes. Daniëlle Balfoort Embroidery Art also provides your personal data to other third parties. We only do this with your explicit permission on our website during the buying process and when you subscribe for our newsletter.

About the data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data can be viewed.

Web store software

Daniëlle Balfoort Embroidery Art website and store has been developed with software from Shopify. Personal data that you make available to us for the purposes of our services is shared with this party. Shopify has access to your data to offer us (technical) support, they will never use your data for any other purpose. Shopify is obliged to take appropriate security measures based on the processing agreement that we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified processor of credit card information. Shopify uses cookies to collect technical information regarding your use of the software, no personal data is collected and / or stored. Shopify reserves the right to share collected data within its own group to further improve the service. Shopify considers the applicable legal retention periods for (personal) data.

Email and mailing lists

Daniëlle Balfoort Embroidery Art sends the e-mail newsletters with MailChimp. At the bottom of every e-mail that has been automatically sent through our website you will see the "unsubscribe" link. If you unsubscribe, you will no longer receive our newsletter.

Payment processors

Daniëlle Balfoort Embroidery Art uses the Mollie platform to handle (part of) the payments in the web store. Mollie processes your name, address and place of residence information and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymous) data with third parties in that context. All the above-mentioned safeguards about the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data any longer than is permitted by law.

PayPal - The platform of PayPal is used to handle (part of) the payments in the web store. PayPal processes your name, address and place of residence information and your payment details such as your bank account or credit card number. PayPal has taken appropriate technical and organizational measures to protect your personal data. PayPal reserves the right to use your data to further improve the service and in that context to share (anonymous) data with third parties. All the mentioned guarantees regarding the protection of your personal data also apply to the parts of PayPal's services for which they engage third parties. PayPal does not store your data any longer than is permitted by law.

Shipping and logistics

Daniëlle Balfoort Embroidery Art uses the services of Post NL for carrying out the deliveries. It is therefore necessary that your name, address and city details with Post NL is shared. Post NL uses this information only for the performance of the agreement.  If PostNL engages subcontractors, PostNL also makes your data available to these parties.

Purpose of data processing general purpose of processing

Daniëlle Balfoort Embroidery Art uses your information solely for the purpose of providing services. This means that the purpose of the processing is always directly related to the assignment that you give. Daniëlle Balfoort Embroidery Art does not use your data for (targeted) marketing. If you share data and Daniëlle Balfoort Embroidery Art uses this data to contact, you later - unlike at your request - Daniëlle Balfoort Embroidery Art will ask you for explicit permission. Your information will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all held to confidentiality based on the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by the website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

Cooperation with tax and criminal investigations

In some cases, Daniëlle Balfoort Embroidery Art can be held based on a legal obligation to share your data in connection with fiscal or criminal investigation by the government. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Cookies, or similar techniques, that we use

Daniëlle Balfoort Embroidery Art uses only technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.

View, modify or delete data

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by our company and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.

If you want to make use of your right to object and / or the right to data transferability or if you have other questions / comments about data processing, please send a specified request to info@daniellebalfoort.com.

To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy. Daniëlle Balfoort Embroidery Art will respond to your request as quickly as possible, but in any case, within four weeks.

Daniëlle Balfoort Embroidery Art would also like to point out that you have the option of submitting a complaint to the national data protection authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteit Individual data.nl/nl/contact-with-de-autoriteit- Individual data/tip-ons

How we protect personal data

Daniëlle Balfoort Embroidery Art takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. We will never sell data from our customers to third parties. If you feel that your data is not properly protected or there are indications of abuse, please contact our customer service or via info@daniellebalfoort.com