Terms and FAQ Personal gemstone grid

It's great that I can make a personal crystal grid for you!
Below I have put some FAQ and the conditions

If your question is not listed here, please feel free to contact us at: info@daniellebalfoort.com


  • What is the delivery time? After you have placed an order, I will contact you within a day for an intake for more information. You will then receive your grid safely packed within a maximum of 14 working days via parcel post with track and trace at the address of your choice.
  • Are there additional costs if text is added? No, this is an extra free service
  • I have ordered and then?: You will receive a confirmation by email and I will contact you within 1 working day for a free (telephone) intake. If you agree, I will get to work so that a nice grid can be delivered within 10 working days
  • Will I be kept informed of the process? Yes, I regularly send photos via app or email
  • Can I choose gemstones/materials myself? No, I receive the assignment from you, but the artistic freedom lies with me, Daniëlle Balfoort. I tune into the energy of the recipient and intuitively feel which gemstones and materials will be the right ones
  • Isn't it very expensive? No, if you like bulk and cheap, this may not be the right product for you. Do you like a unique handmade gift of which there is only 1 and many hours of manual work are involved? Are you into gemstones and are you open to magic? Welcome :)
  • Can I also choose a different size embroidery hoop? Not yet. Maybe in the future. This size makes the embroidery and gemstones look beautiful
  • Are the materials you use fair/eco? I certainly pay attention to this when purchasing. Unfortunately, it is not yet possible to purchase everything fairly. The embroidery hoops are made of certified wood. I work with gemstone suppliers that I have known for a long time. I pay attention to where they get the gemstones from and that it is as sustainable as possible. The silk and other materials such as yarns/sequins/beads are either new, but much of it is also vintage

  • After the telephone intake with some background information about the recipient, I start creating the grid. Because each piece is unique and embroidered by hand, I do not accept returns.

    Of course I will do everything I can to ensure that you are super happy with the result!